Cookie Policy

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used. This Cookies Policy has been created with the help of the Cookies Policy Generator.

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Lato travel app bv.

When we say "Website", we refer to https://www.latotravelapp.com.

When we say “You” or “your”, we are referring to the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

General

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

What types of cookies we use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Third party cookies

• We use Stripe to process our payments as described in our Privacy Policy. Stripe uses cookies to enhance and secure the payment integration, please see Stripe's Cookie Policy to learn more about why, how and when Stripe uses cookies.
• We use Zoho to collect and manage data in our Customer Relationship Management (CRM) system. Zoho cookies may be employed to facilitate the CRM processes. Please review Zoho's Cookie Policy to understand how Zoho uses cookies.
• We utilize Google Analytics to analyze and enhance the performance of our website. Google Analytics cookies collect anonymized information about your interactions with the site, providing us with insights into user behavior and preferences. For details on how Google Analytics uses cookies and safeguards data, please visit Google's Privacy & Terms.
• We use Canny to allow you to provide feedback and vote on features seamlessly. Canny may use cookies to manage your automatic login and maintain session information to streamline your experience. For more information on how Canny uses cookies, please review Canny's Cookie Policy.
• Our chat functionality is powered by SimpleBase. SimpleBase may use cookies to facilitate chat interactions and enhance your user experience. For details on SimpleBase’s use of cookies, refer to SimpleBase's Cookie Policy.
• We use PostHog to analyze user behavior on our platform and improve the overall user experience. PostHog employs cookies to track user interactions and gather insights into how features are utilized. This information helps us make informed decisions about product enhancements. For more details on how PostHog uses cookies and handles your data, please refer to PostHog's Privacy Policy.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050

For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835

For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

For any other web browser, please visit your web browser's official web pages.

Changes & questions

We may update this policy, at our sole discretion, as needed to comply with relevant regulations and reflect any new practices. We strongly encourage you to regularly check for any changes as your continued use of the Site or Services indicates acceptance of the new policies. Whenever we make a significant change to our policies we will also announce them via email or post a notice on the Site.

If you have any questions, comments, or concerns about this cookie policy, your data, or your rights with respect to your information? Please get in touch by emailing us at hello@latotravelapp.com and we’ll be happy to answer them!